ORION RIGEL — PRIVACY POLICY

Orion Rigel (“we”, “our”, “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data across the Platform.

1. Information We Collect

We collect the following categories of information:

A. Information You Provide

• Name, email, password
• Phone number and SMS opt-in consent when you request text message follow-up
• Portfolio, lead, and scenario data
• Financial inputs and KPI fields
• Uploaded files (Excel, images, documents)
• Support requests and communication

B. Automatically Collected

• IP address and device information
• Browser and OS metadata
• Usage metrics and feature interaction logs
• Error logs and system performance logs

C. Payment Data (via Stripe)

Stripe processes all payments. We do not store full card numbers or sensitive financial details.

2. How We Use Your Data

Your data is used to:

• Generate KPI calculations (NOI, DSCR, IRR, Cap Rate, etc.)
• Create scenario projections and simulations
• Generate AI-based insights and recommendations
• Provide customer support
• Send conversational and operational SMS messages when you explicitly opt in
• Analyze system usage and improve performance
• Authenticate and secure user accounts

3. SMS Communications and Mobile Opt-In Data

If you opt in to receive text messages from Orion Rigel, we may send conversational and operational SMS messages related to your inquiry, walkthrough scheduling, pilot coordination, onboarding, and customer support. SMS opt-in occurs only when you provide your phone number and affirmatively check the SMS consent checkbox on our website form.

• Message frequency varies based on your request and follow-up needs.
• Message and data rates may apply.
• You can reply STOP to opt out at any time.
• You can reply HELP for assistance.
• Consent to receive SMS messages is not a condition of purchase.

We collect and use your mobile phone number, SMS opt-in status, consent timestamp, and related messaging records only to provide the SMS communications you requested, maintain compliance records, support opt-out requests, and operate the messaging service.

4. AI-Generated Outputs

AI outputs are generated based on your inputs and internal modeling rules. Outputs may contain inaccuracies. They are informational only and do not constitute financial, tax, or investment advice.

5. Data Sharing

We do not sell your personal data.

We may share data with:

• Stripe (payment processing)
• OpenAI (AI insights generation)
• Analytics and performance tools
• Legal authorities when required

We do not sell, rent, or share mobile opt-in data or SMS consent with third parties or affiliates for their marketing purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes. We do not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing the services of that campaign.

We may share personal data, including SMS opt-in status or consent records, with service providers that help us deliver and support our messaging services, such as messaging platform providers, telephone carriers, hosting providers, and compliance vendors. These providers are permitted to use the information only to provide services to Orion Rigel and not for their own marketing or promotional purposes.

6. Security

We use industry-standard security measures, including encryption, hashed passwords, firewalls, and access controls. While we work to protect your information, no system is 100% secure.

7. Data Retention

Data is retained as long as necessary to provide services, comply with legal obligations, or for backup and auditing.

8. Your Rights

You may request to:

• Access your data
• Correct inaccuracies
• Delete your account and data
• Export your data
• Withdraw consent (where applicable)

9. Children’s Privacy

The Platform is not intended for users under 18. We do not knowingly collect data from minors.

10. Updates to This Policy

We may update this Privacy Policy. Continued use of Orion Rigel signifies acceptance of the revised Policy.

11. Contact Us

Email us at team@orion-rigel.org.