ORION RIGEL — PRIVACY POLICY

Last Updated: November 2025

Orion Rigel (“we”, “our”, “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data across the Platform.

1. Information We Collect

We collect the following categories of information:

A. Information You Provide

  • Name, email, password
  • Portfolio, lead, and scenario data
  • Financial inputs and KPI fields
  • Uploaded files (Excel, images, documents)
  • Support requests and communication

B. Automatically Collected

  • IP address and device information
  • Browser and OS metadata
  • Usage metrics and feature interaction logs
  • Error logs and system performance logs

C. Payment Data (via Stripe)

Stripe processes all payments. We do not store full card numbers or sensitive financial details.

2. How We Use Your Data

Your data is used to:

  • Generate KPI calculations (NOI, DSCR, IRR, Cap Rate, etc.)
  • Create scenario projections and simulations
  • Generate AI-based insights and recommendations
  • Provide customer support
  • Analyze system usage and improve performance
  • Authenticate and secure user accounts

3. AI-Generated Outputs

AI outputs are generated based on your inputs and internal modeling rules. Outputs may contain inaccuracies. They are informational only and do not constitute financial, tax, or investment advice.

4. Data Sharing

We do not sell your personal data.

We may share data with:

  • Stripe (payment processing)
  • OpenAI (AI insights generation)
  • Analytics and performance tools
  • Legal authorities when required

5. Security

We use industry-standard security measures, including encryption, hashed passwords, firewalls, and access controls. While we work to protect your information, no system is 100% secure.

6. Data Retention

Data is retained as long as necessary to provide services, comply with legal obligations, or for backup and auditing.

7. Your Rights

You may request to:

  • Access your data
  • Correct inaccuracies
  • Delete your account and data
  • Export your data
  • Withdraw consent (where applicable)

8. Children’s Privacy

The Platform is not intended for users under 18. We do not knowingly collect data from minors.

9. Updates to This Policy

We may update this Privacy Policy. Continued use of Orion Rigel signifies acceptance of the revised Policy.

10. Contact Us

Email us at team@orion-rigel.org.